Refund & Return Policy

Last updated: January 6, 2026

We want you to feel confident when purchasing from Pretty Odd Club.

Please review the following policy before placing an order.

Returns

Eligible products may be returned within [30 days] of delivery, unless otherwise stated for a specific product or promotion.

To qualify for a return, items must generally:

• Be unworn and unused

• Be in their original condition

• Have original tags attached where applicable

• Be free from stains, odors, damage, washing, or alterations

We reserve the right to refuse a return that does not meet these requirements, subject to applicable consumer law.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Final-sale items

• Customized or personalized products

• Items specifically identified as non-returnable

• Products that cannot legally be returned for hygiene or other applicable reasons

This does not affect mandatory consumer rights that apply in your jurisdiction.

Return Shipping

Unless an item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection law, the customer may be responsible for return shipping costs.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us at support.prettyoddclub@gmail.com as soon as possible.

Please include your order number and photographs showing the issue where appropriate.

We will review the situation and, where appropriate, offer a replacement, refund, or other suitable resolution.

Refunds

Once an approved return has been received and inspected, we will process the applicable refund.

Refunds are generally issued to the original payment method.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Exchanges

If we offer exchanges, availability depends on stock.

If the requested replacement is unavailable, we may offer an alternative resolution where appropriate.

How to Request a Return

Before sending anything back, contact:

support.prettyoddclub@gmail.com

Include:

• Order number

• Name used for the order

• Product you wish to return

• Reason for the return

• Photographs where relevant

Please do not send returns to an address without first receiving return instructions from us.

Consumer Rights

Nothing in this policy is intended to remove or restrict consumer rights that cannot legally be excluded under the laws applicable to your purchase.

Contact

Pretty Odd Club
Email: support.prettyoddclub@gmail.com or nodirat21@gmail.com